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Dealing with Employee Theft

By: Jeff Durham - Updated: 10 Oct 2017 | comments*Discuss
 
Dealing With Employee Theft

Stealing from your employers is not acceptable under any circumstances. Whether it’s just taking a few notepads and pens from the stationery cupboard to money going missing from a till or to an outright attempt to defraud your employer, any of these actions constitutes theft and is unacceptable behaviour regardless of your motives.

Why Employees Steal

When caught either in the act of stealing or when having to confess for one reason or another later, research has shown that many employees cite the fact that the company made it so easy to do so and, therefore, the temptation was too good to resist, even though their overall ethical beliefs would know that stealing was wrong.

The surprising fact would seem to be that employees who have been caught stealing have not been under any real financial pressures to do so. Many of them will point to having observed other senior members of staff helping themselves to this or that and so believed it was perfectly acceptable for them to follow suit. In other instances, perceived injustices against them, feeling undervalued or the way they’ve been treated by their bosses have also been cited as other reasons why they have stolen from employers.

Investigating Suspicions of Theft

In dealing with the possibility of theft, a company must seek to gather some kind of hard, tangible evidence that theft has occurred and that they can link that to a particular person. Accusing somebody of theft is a highly risky move to take unless you have hard evidence to back it up. Obviously, the likes of CCTV can help prove guilt in certain circumstances. Computer records are another useful tool in detection.

Other signs might be where sudden or even gradual changes in an employee’s incompetence or carelessness are not in keeping with their usual performance, although it must be said that this alone does not provide hard enough evidence to confront them. This example is only a supposition though and unless you’ve hard evidence to support your beliefs, there is nothing you can do except keep a discreet but watchful eye on the person you suspect until or unless they slip up and virtually hand you the evidence on a plate.

Seek Legal Advice Before Confronting an Employee

In the event that a suspected employee isn’t caught in the act of theft nor have they confessed, once you feel you have gathered enough evidence to support your theory more firmly, you need to present that to your company’s legal advisor first of all. If they feel you have a watertight case with enough evidence to prove their guilt then it’s important that you conduct any interview with the person in a calm and rational manner.

You should always try not to give them too much advanced notice, if any, that you wish to have a chat with them in private. This is because if they are guilty, advanced warning might enable them to concoct lies or alibis as to why they couldn’t have been involved. Just simply and politely say that you just need a brief chat after work and not give them any indication that it might be about a particularly serious issue. On the other hand, if you don’t feel an interview is quite yet justified, it may be that you can lay certain ‘traps’ or ‘bait’ in such an unobtrusive manner that would not cause the person to become suspicious that you may end up getting your suspicions confirmed that way.

The Interview

If you opt for the interview, however, you need to tell them the reason why you wanted to see them, explain the situation in a calm and rational manner and then give them the right to respond. At first, they might simply refute your claims and stand their ground but the more hard evidence you can introduce after they’ve finished speaking, the more likely they’ll buckle under the pressure and confess. They may not, of course, which is the point at which you may need to seek further legal advice about pursing the matter in court, if it’s a serious case.

The fact of the matter is though that before it gets to the confrontation point, you need to have hard evidence and to seek legal advice about how to proceed in the correct manner as it can be very risky to your own reputation and could even result in legal action being taken against you for slander, if your assumptions have been totally unsubstantiated.

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[Add a Comment]
@H.Sd - some people have a compulsion for stealing. You can get the police in again and either dismiss the employee for gross misconduct. You might want to press charges this time.
JoH - 10-Oct-17 @ 3:44 PM
Hello everyone, I am an employer really devastated by the most trusted staff been stealing cash! We pay all our staff NLW and with all HP, Sick Pay... so there is no chance that any one can accuse us of not paying enough. This particular staff was found stealing cash (average £50/£60 a day) few months back and we informed police about this and Police said it is enough evidence to get the staff behind bars. But ofcourse they left the final decision onto us, and we decided to give staff a chance , coz every one deserves a fair chance. So on the condition that the staff will give us in writing an apology and confidence that it will not happen again ever for any reason. And the staff is working just as normal, their hours not affected either.!!! But we have found that the same person is still stealing cash but in a different pattern. And we have enough clear CCTV footage evidence of the theft. Now we dont know what to do !!! And how to handle this situation Any advise please? Your advise will be highly appreciated. Thanks
H.Sd - 10-Oct-17 @ 10:36 AM
Hey there. I currently work in a whiskey factory that is supposed to be run by customs.the other day my jacket went missing from the cloke hanger. I have reported the problem but have been told it's basically my fault. Problem I have is it's a well knowing fact that the factory should have but does not have cctv inside the building due to financial reasons.I. E just cutting costs..I would like to know we're I stand with this and if the company should be held accountable. It's not the first time and by looks of things it certainly won't b the last.. And the thief's know this because there are zero cameras operating.
Beithybhoy - 7-Oct-17 @ 9:52 AM
SWT123 - Your Question:
I was recently accused and found guilty for; intoxication on shift, misappropriating company product and property and misappropriating cash from till draws. I have attended 3 meetings so far. 1: to discuss the possibility of suspension. 2: to confirm suspension and the third meeting I have still to attend. A meeting which provided a summary of the investigation which is still ongoing. There has been CCTV footage provided and the meeting has been rearranged so they can continue the investigation even though it has been a number of days, almost a week. What is the chance there will be bigger consequences than just dismissal? I am suspended currently but haven't been officially dismissed as they are still investigating. Please advise if I need to seek a lawyer as I am very worried that it is going to get serious.

Our Response:
If you are concerned, you may wish to give ACAS a call to speak with someone directly, please see link here .
WorkplaceSafetyAdvice - 19-Sep-17 @ 10:27 AM
I was recently accused and found guilty for; intoxication on shift, misappropriating company product and property and misappropriating cash from till draws. I have attended 3 meetings so far. 1: to discuss the possibility of suspension. 2: to confirm suspension and the third meeting I have still to attend. A meeting which provided a summary of the investigation which is still ongoing. There has been CCTV footage provided and the meeting has been rearranged so they can continue the investigation even though it has been a number of days, almost a week. What is the chance there will be bigger consequences than just dismissal? I am suspended currently but haven't been officially dismissed as they are still investigating. Please advise if I need to seek a lawyer as I am very worried that it is going to get serious.
SWT123 - 18-Sep-17 @ 5:45 AM
Sandro - Your Question:
Hi, I'm working as a self employer put for amazon delivery driver , I'm working for them nearly year already without any problem, not a easy job, they not treat us fairly but today I had a shock notice they accuse me of steal some parcel on my route when I did all the proceeds at work when we load our vans( like always) I show them with pictures inclusive before left the depo I didn't have that parcel, so now I been disactiveted , that means I can work until they decide, so basically I'm paying for some crime I didn't , they not allowed me to work and pay me nothing to stay off, I dunno what to do but I feel I need do something cuz that's really unfair. What I should do???

Our Response:
You can see more via the gov.uk link here which will tell you your rights in this situation.
WorkplaceSafetyAdvice - 21-Aug-17 @ 1:56 PM
Hi, I'm working as a self employer put for amazon delivery driver , I'm working for them nearly year already without any problem, not a easy job, they not treat us fairly but today I had a shock notice they accuse me of steal some parcel on my route when I did all the proceeds at work when we load our vans( like always) I show themwith pictures inclusive before left the depo I didn't have that parcel, so now I been disactiveted , that means I can work until they decide, so basically I'm paying for some crime I didn't , they not allowed me to work and pay me nothing to stay off, I dunno what to do but I feel I need do something cuz that's really unfair. What I should do???
Sandro - 20-Aug-17 @ 12:12 PM
Hi I'm a waitress and over 3 weeks ago on a busy Friday night a card transaction wasn't made for one of my tables but I cashed it off by mistake probably because I was flustered. Now I have been asked to attend a disciplinary because one of my pdqs didn't match on my money belt. Am I being accused of theft? I have never stolen in my life but I've obviously made a big mistake somewhere along the line. I'm scared I'm going to lose my job and I have a family to provide for :-(
H - 14-Aug-17 @ 8:41 PM
Paul - Your Question:
Hi I was just wondering where I stand I have svq3 in healt and social care I took on a job with care of the community 8 months into Job one of my clients said I took 50 then a futher 60 I was suspended for 3 days then got a phone call from the director saying paul I can't make heads of tails of this situation they had no prove also he said I will give you 2 weeks wages and you will have to leave the company my god I've lost my job for nothing can he do this thanks paul keegan

Our Response:
Dismissal is when your employer ends your employment - they don’t always have to give you notice. If you’re dismissed, your employer must show they’ve a valid reason that they can justify and acted reasonably in the circumstances. They must also: be consistent - eg not dismiss you for doing something that they let other employees do and have investigated the situation fully before dismissing you - eg if a complaint was made about you. Also, if you have worked for your employer for less than two years, it is more difficult to claim unfair dismissal, please see link here .
WorkplaceSafetyAdvice - 11-Aug-17 @ 12:40 PM
Hi I was just wondering where I stand I have svq3 in healt and social care I took on a job with care of the community 8 months into Job one of my clients said I took 50 then a futher 60 I was suspended for 3 days then got a phone call from the director saying paul I can't make heads of tails of this situation they had no prove also he said I will give you 2 weeks wages and you will have to leave the company my god I've lost my job for nothing can he do this thanks paul
Paul - 11-Aug-17 @ 6:21 AM
Hi my daughter works in a care home and in the staff room lockers have no keys ...yesterday her purse was stolen with money in and all her cards ... the manager has done nothing .... they called police and all they did was give her a crime number....no one was searched....she's gone in work today and nothing as been said it's like they've just brushed it under the carpet and not bothered that there's a thief in the workplace ...it was a lot of money£ 140.00 ....what rights has she got....thankyou deb
Deb - 6-Aug-17 @ 10:01 AM
Hi I have recently heard that a former employee of ours who was caught stealing cash from our tills is now working for another brand. This employee was caught on camera and charged for the offence of "theft employee". Am I able to speak to my contact in the other brand and make them aware of the fact that they have employed this person?
RodW - 25-Jul-17 @ 12:43 PM
@Thor - surely your husband knew that it was wrong, especially if these deals were being done at your house? But, if there is no evidence his boss was implicit in this 'arrangement' then there is little he can do and he'll be the one who takes the hit personally.
JulesO - 13-Jun-17 @ 12:33 PM
Hi need some help,my husband works for NHS Scotland,husbands boss regular got my partner to take things from hospital for both of them,husband thought this was fine as it was the boss that got him to do it,now my husband has been suspended an the boss is still at work because he said he didn't get my husband to do anything,the boss always came to our house and discussed what he would like to be taken,my husband has let them no that he did take but with the boss permission,but boss is denying everything,now it looks like my husband will be getting the sack,now his name is being tarnished.any help would be very appreciated.
Thor - 13-Jun-17 @ 9:30 AM
Hi I have just resigned from my sales position, basic plus commissions I have been placed on garden leave at home I copied my sales records and price lists to a USB drive to ensure in months to come I could check I had been paid monies owed correctly! My employer says he knows I copied data and is taking legal action Problem is I cannot find the USB drive as I may have left it at work before I departed, if this is the case is it technically classed as theft? Even if it turns up at home this would be usual as most of my work was done on a night preparing quotes checking customers and prices etc Really appreciate any feedback
birthdayboyo - 20-May-17 @ 10:07 PM
Hello. i have been accused at work for stealing,but they don't have evidence, so right now branch manager and my line manager they no longer talking to me, what can i do???? Please Help ...
TA MOCKS NW - 28-Apr-17 @ 4:06 AM
My ex Employer just accused me of stealing.money from petty cash over the last 3 months , which I feel is insulting as I never did so _ I left my job a week ago and his just now discovered that for the last three months it doesn't add up . Forgetting that he conveniantly takes for food or coffee or just takes and does not pay back . I feel that this is unfair as now that I have left and have not worked with the petty cash for a week . and 4 days of the previous week. How can I go about this ? As he has no hard eviedence other than a excell spread sheet that I had to fill out on and slips . in a small box.Which slips could be misplaced
danii - 24-Apr-17 @ 8:31 PM
Hi Tom, The manager did hand me the money and that is on camera and what is also on camera is the numerous times myself and other employees put in our own money when till was under. But yes I was very naive.
BB21 - 24-Apr-17 @ 4:58 PM
@BB21 - I feel your pain and some people get sucked into doing stuff like this - thinking it's OK. But it's not. If your till was significantly under - would you have put your own money in then? You have to declare the correct amount that's in the till regardless. Taking the money out and sharing it is stealing. Yes, you were naive. Perhaps, if it was on camera that the manager took the money from the till and gave it to you, it might have been different. But the fact you went into the till and took the money is what's got you the sack. Hard lesson to learn :( Tom.
TRV&8 - 24-Apr-17 @ 11:11 AM
Hello, have been dismissed from wrk - allegation theft. Worked in hospitality eight months perfect record. My duty manager had money over and gave me half and him - something all employees do as we can't be over or under on till. This came to light head office - suspended both me and my manager - then both dismissed. Both of us were told constantly till cannot be under or over - if under we would put our own money in!!! Anyway camera evidence showing us taking the money - but both separately we confirmed yes took money as that's what we've always been told (as it was!!) both confirmed our manager had told us to do this - again both of us separate - not hidinganything!!! What can I do - I've never stolen in my life - I'm only guilty of following both managers instructions and being naive! Not checking staff handbook! But I'm not a thief!!! I don't want my name tarnished not fair
BB21 - 23-Apr-17 @ 12:28 PM
Hi.i have a problem I'm working as domestic worker.my employer accused me of stealing in her house and she even ask the police to come and search in my house then they didn't find anything that belongs to my employer
Ziiii - 16-Apr-17 @ 12:13 PM
Muppet- Your Question:
Hi Got accused today of stealing hours apparently I was in work for three hours only worked one and a half( it is entirely possible that I did only work 1.5)? I am now under investigation? What are my options?

Our Response:
Only you would know whether you worked your contracted hours or not. You can see more regarding the disciplinary procedure via the CAB link here.
WorkplaceSafetyAdvice - 11-Apr-17 @ 12:31 PM
Hi Got accused today of stealing hours apparently I was in work for three hours only worked one and a half( it is entirely possible that I did only work 1.5)?I am now under investigation? What are my options?
Muppet - 10-Apr-17 @ 1:17 PM
Jay - Your Question:
Hi. can anyone help me ? I am in a dispute at work over something I think is petty but apparently it's against the law. I work at a social club and sometimes my partner helps me open up the club, my boss has told me that he has cctv footage of my partner counting up the float with me and says that this is a scalable offence although no money has been stolen. is this true

Our Response:
In the first instance you would have to read the terms of your contract regarding your question. It should hold the answers within.
WorkplaceSafetyAdvice - 10-Apr-17 @ 12:55 PM
Hi ... can anyone help me ? I am in a dispute at work over something I think is petty but apparently it's against the law... I work at a social club and sometimes my partner helps me open up the club, my boss has told me that he has cctv footage of my partner counting up the float with me and says that this is a scalable offence although no money has been stolen ... is this true
Jay - 9-Apr-17 @ 7:50 PM
@maria - I would have an 'off-the-record' conversation with your employer. If you can demonstrate how your co-worker is doing this, then this might be all the evidence you need.
AidyG - 6-Apr-17 @ 2:17 PM
Hi all, how can I deal with a coworker who is stealing? He is the accountant and he handles petty cash and salaries. He submits fake invoices and add overtime to himself and others and off course he takes the money. I cant gather evidence before accusing him and report him to our boss, because all the related docs and files are in his cupboard. We are a small company and dont have legal dpt or HR. Should I go to my boss directly? Should I try somehow to get evidence? A piece of advice anyone?
maria - 6-Apr-17 @ 8:02 AM
Last month got caught stealing £30 on cctv out till although admired on record it was over time about £80. Handed my notice is as got suspended, and the loss prevention guy said he was going to head office to update and also police station in my town that afternoon with the cctv footage. It's been a month now and I haven't heard anything. Do you think they will contact me or come arrest me? I have a 3 yr old and no one else to look after him if they do come, tired or sat in worrying, should iccontact the police myself?
Emj - 21-Mar-17 @ 11:14 PM
I got caught on cctv stealing £30 out the till at work, although it has probably been about £80. I admitted it was to pay off my sons nursery and resigned and the loss prevention guy said he would be speaking to head office and taking the cctv footage to the police that afternoon, it has now been a month later and I haven't heard from the police yet. Do you think they will contact me or come and arrest me? I'm a single mum and have no one else to watch my son if they do, and don't want to sit in worrying all the time but he said he was taking it further to the police.
Emj - 21-Mar-17 @ 11:09 PM
I had a phone call from.the bosses sister saying she had a letter for me.it wasn't hand delivered. Accusing me of theft. As when I handed him.some money. I thought that I got it all out of my coat pocket. Didn't realize some money was still in.my.pocket. he reckons he has spoken to a lawyer regarding this. If he had rung me I would have check my pocket
Helen - 20-Mar-17 @ 6:29 AM
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